Going Electronic in Health Care
Improving quality and reducing the cost of health care were the motivations for a community effort to convert to an electronic system for recordkeeping and health information exchange.
January 1, 2011
The Greater Rochester Health Foundation is committed to the use of evaluation for the primary purpose of learning among the Foundation’s staff and board members, grantees, partners, communities, and fields. We strive for evaluation and learning practices that generate actionable insights, support continuous improvement, and uphold principles of equity.
At the Greater Rochester Health Foundation, we have been on an intentional race-equity journey since 2016—supporting and participating in St. Joseph’s Neighborhood Center’s collective impact work on structural racism that evolved into the Racial Equity and Justice Initiative (REJI) and now Interrupt Racism at the Urban League.
Through community convenings and staff discussions, we’ve sought to engage in deep learning and honest dialogue on institutional racism, implicit bias, microaggressions, and White privilege. Along with better understanding the consequences of structural racism for the health of our region, we are reckoning with how we have, at times, perpetuated it within our organization and our field – and we are taking corrective action to right these wrongs.
Through our participation in REJI, we have formed a “Change Team” that has been leading our internal equity work over the past few years, as well as an affinity group in which White staff are reflecting on the impact of White supremacy culture on our organizational norms, policies and practices, and acting on the responsibility to dismantle it.
When the Black Agenda Group (BAG) launched the “Racism as a Public Health Crisis” declaration in May of 2020, it codified —in a series of profound statements— all the work we have been doing internally and provided another opportunity to express our values. As the BAG has emphasized, we recognize that this crisis demands more than statements and transactions—it demands sustained, transformative action.
Over the past few years we’ve focused on diversifying our team to ensure a strong mix of experience —both lived and professional— as well as representation from the many communities we serve. We have been reviewing and changing policies and practices to become a more equitable and inclusive organization. Additionally, we are building Equity, Diversity and Inclusion (EDI) competencies into performance evaluation and professional growth plans, such as one staff member’s pursuit of a Diversity Professional Certification.
Partnership is a core value of the Health Foundation—we believe our partnerships are our most valuable resource for advancing our mission of building a healthier region where all people can thrive. We are committed to listening and learning from our partners as we strive to be more than a funder, but an amplifier, a multiplier, and a connector.
In the Spring of 2023, we engaged the Center for Effective Philanthropy to conduct the field-leading Grantee Perception Report (GPR) for comprehensive feedback from our grantee partners. This is the second time we’ve fielded the GPR, offering insight into progress since our first survey in 2020. Results benchmark our performance relative to all foundations with GPR data as well as a sample of a dozen foundations most similar to ours. As we share these findings with you (access the key findings and full report at the below buttons), we want you to know that we are committed to listening and learning from your feedback as we strive to be more than a funder, but a thought partner, amplifier, and connector.
We are grateful to our many partners who took the time to respond to the survey.
Read more about actions we’re taking in response to grantee feedback here.
Our first Impact Story, Telehealth: New Developments, Grantee Spotlights & Provider Perspectives, published in December, 2023, takes a look at telehealth within behavioral health care and prevention, sharing provider perspectives from qualitative data along with the work of grantee partners Catholic Charities Family and Community Services, Dr. Michael Hasselberg and the University of Rochester, UConnectCare and the Genesee-Orleans-Wyoming Opioid Task Force, that have been implementing and innovating in this space. Beyond telehealth, these efforts offer compelling examples of how our partners —over time and powered by persistence and collaboration— translated bold, forward-thinking ideas into new service models and initiatives with impact at scale.
Click the button below to open the Impact Story, Telehealth: New Developments, Grantee Spotlights & Provider Perspectives:
Improving quality and reducing the cost of health care were the motivations for a community effort to convert to an electronic system for recordkeeping and health information exchange.
The Process Prescription How the Business Community is helping local health care providers to improve efficiency, 2011
The residents of the Town of Galen, the Town of Savannah and the Village of Clyde are working to implement a grassroots, community-driven plan to create new opportunities for health improvement.
Barbara Zappia, MPA, Greater Rochester Health Foundation: Deborah Puntenney, Ph.D. Northwestern University, ABCD Institute; Lauren Snyder, RN, MPA, Our Town Rocks Project, S2AY Rural Health Network, January 2013
Helping people lead with their strengths: the new way forward for a healthier neighborhood, 2011
Bringing country neighbors together for good: A rural area built on its strengths and inspires healthy action, 2011
Asset Based Community Development, Deborah Puntenney, Ph.D. Northwestern University, ABCD Institute, March, 2011
Early childhood development is critical for later positive developmental, social, physical
health, and mental health outcomes (National Scientific Council on the Developing Child, 2007).
On January 9, 2018, the Implementation Task Force hosted the Raising Resilience Summit at St. John Fisher College. The Summit brought together leaders from multiple professional disciplines to advance a comprehensive approach to promoting the social and emotional health of children and their families, and to plan and build cross-sector prevention actions. Materials from the Raising Resilience Summit are available on the Finger Lakes ACEs Connection website. The Finger Lakes ACEs Connection promotes a collaborative approach to raise awareness of adverse childhood experiences and drive sustainable systems change to impact community resiliency. We invite you to become members of this free online resource and post, share, learn and connect.
In late 2017, the Implementation Task Force started its efforts to help organizations become more trauma informed. Task Force members shared the “Taking Action: Building Resilience” presentation to encourage groups and organizations to become more trauma responsive through organizational self-assessments, training in trauma informed care and cultural humility, training in youth mental health first aid, and participation in school-based initiatives such as the Trauma, Illness and Grief Consortium.
Strategic Plan for the Prevention of Childhood Overweight and Obesity in Monroe County NY 2007-2017
In 2016, the Greater Rochester Health Foundation’s Commission on Children’s Behavioral Health in the Finger Lakes presented a report that identified gaps in behavioral health care for our region’s children. More than 150 community and health care leaders joined together to discuss the challenges facing our region’s children and how we can work together to make a difference. Read the compelling report: Crisis in Care.
As our grantees wrap up the work on their programs, we work with independent and objective outside evaluators to assess and determine each initiative’s impact. The Evaluation Reports are honest looks back at each program, documenting process results and outcomes and sharing lessons learned.
Launched in 2013, this innovative program was designed to help cardiac patients achieve success with their post-acute treatment regime, something that is especially important for older cardiac patients who are at an increased risk for complications.
In 2011, as a result of the growing refugee population, an innovative project launched to improve the quality of language interpretation services in healthcare facilities.
This 2010 project supported the work of senior-serving agencies in Monroe County to better identify and treat depression among older adults.
A program was funded in 2010 to improve the identification and treatment of patients at risk for depression at two community health centers.
